Privacy Policy

Last updated: July, 2025

This privacy notice for Robyn Rainey ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at www.robynrainey.com

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at robynrainey@gmail.com.

FULL PRIVACY NOTICE

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
 We collect personal information that you voluntarily provide when you inquire about or use our services. This may include:

  • Names

  • Email addresses

  • Payment data (processed via Stripe)

Automatically collected information
 Includes IP address, browser/device data, location (approximate), and usage activity for analytics and website functionality.

2. HOW DO WE PROCESS YOUR INFORMATION?

We use personal information to:

  • Deliver services and communications

  • Manage orders and billing

  • Provide support and collect feedback

  • Send promotional content (with your consent)

  • Comply with legal requirements

3. WHAT LEGAL BASES DO WE RELY ON?

We process your personal information only when we have a valid legal basis:

  • Consent (which can be withdrawn at any time)

  • Performance of a contract

  • Legitimate interests

  • Legal obligations

  • Vital interests

In Canada, we process your data under express or implied consent, and where legally permitted, for reasons such as fraud prevention, investigations, or regulatory compliance.

4. WHEN AND WITH WHOM DO WE SHARE PERSONAL INFORMATION?

We may share your information with:

  • Service providers such as Stripe (for payments), Google Analytics, and email marketing platforms

  • Legal authorities if required to comply with applicable laws

  • Business successors in the event of a sale, merger, or acquisition

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your data only as long as necessary to fulfill service delivery and legal obligations. Once no longer needed, it is securely deleted or anonymized.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate organizational and technical safeguards. However, no system is 100% secure. Please use our Services responsibly and with secure devices/networks.

7. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect personal information from anyone under the age of 18.

8. WHAT ARE YOUR PRIVACY RIGHTS?

If you reside in Canada, you have the right to:

  • Request access to your personal data

  • Correct inaccurate or outdated information

  • Withdraw your consent

  • Request deletion in accordance with applicable laws

  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights are being violated

To exercise any of these rights, email robynrainey@gmail.com.

9. DO-NOT-TRACK FEATURES

At this time, we do not respond to "Do Not Track" signals due to a lack of standardization.

10. REGIONAL PRIVACY RIGHTS

Canada:
 We process your data according to PIPEDA (Personal Information Protection and Electronic Documents Act). You may contact the OPC at https://www.priv.gc.ca for further information or to submit a complaint.

Other Regions:
 For users outside of Canada, we will comply with applicable privacy laws within your jurisdiction to the extent required.

11. CHANGES TO THIS NOTICE

We may update this policy to remain compliant with legal and regulatory changes. The latest version will be posted with a revised date. If substantial changes are made, we may notify you by email or via our website.

12. CONTACT US

If you have questions or comments about this notice, contact us at:

Robyn Rainey
 📧 robynrainey@gmail.com
🌐 https://www.robynrainey.com